FAQs
About MILVO
Q: What is MILVO?
MILVO is an Egyptian clothing brand inspired by Italian simplicity, Old Money style, and Quiet Luxury.
Q: Where are MILVO products made?
All MILVO products are proudly made in Egypt using carefully selected materials.
Products
Q: What products are available?
Our collection includes Basic T-Shirts, Ringer T-Shirts, and Henley Shirts.
Q: What fabrics do you use?
Our shirts are made from premium 100% Cotton Interlock for lasting comfort and shape.
Orders and Payment
Q: Can I inspect my order upon delivery?
Yes, but refusing it during inspection requires an EGP 80 fee.
Q: How will I receive my refund?
Approved refunds are issued via InstaPay or Vodafone Cash within 14 days.
Shipping and Delivery
Q: How can I get help with my order?
Please contact us for assistance with your order.
Q: Do you deliver across Egypt?
Yes, we deliver to all governorates, with fees calculated at checkout.
Q: How long does delivery take?
Delivery usually takes 3 working days. Learn more.
Returns and Exchanges
Q: Can I return or exchange an item?
Yes, within 7 days if it is unused, in its original condition, and has its tag attached.
Q: Who covers return or exchange shipping fees?
Customers cover both-way shipping costs, including during free-shipping offers.
Q: What if I receive a damaged or incorrect item?
We provide a free replacement if reported within 3 days. Contact us.
Q: Where can I view the full return policy?
You can review all conditions and fees here.
Have a Question
For inquiries or assistance, contact our dedicated customer support team.
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